So today I had to call the phone company.
Why is the phone company the worst place to call on the phone?
I reluctantly picked up the phone and dialed. I was greeted by the friendly voice recognition system who wants nothing more than to help you and is convinced that she should be able to answer all of your questions, but she CAN’T because she is a MACHINE who hasn’t actually achieved self-awareness!!
After 10 minutes of this nonsense, I gave up and slammed down hung up the phone in disgust. Later, as I was getting ready to make another attempt, I remembered someone mentioning a website that had information on how to circumvent various companies’ phone systems and get to a real person who can (hopefully) help you. A brief search yielded gethuman.com. I quickly found my phone company using the alphabetized directory and followed the instructions of what to say after each prompt. Amazingly enough, I was connected to a human being after only two prompts!!
I would even venture to say that I was much nicer to the representative on the other end of the line because I hadn’t been made to feel completely powerless and defeated by their attempts to avoid speaking with me. 
I'm a mom with Asperger's raising an amazing son with autism, which means I'm basically the case manager/advocate/cheerleader/chauffeur. The rest of the time, you can usually find me with my nose in a book!
{ 6 comments… read them below or add one }
That’s awesome. I will have to give that a try. I hate the voice messaging process you have to go through every time you dial up a company.
That’s awesome. I will have to give that a try. I hate the voice messaging process you have to go through every time you dial up a company.
You are like the total Internet queen. I bow to your research and networking skills. And next time I’m totally ticked off with automated voices, I’ll call you to get a real human
That’s ever so much more fun!!!!!
You are like the total Internet queen. I bow to your research and networking skills. And next time I’m totally ticked off with automated voices, I’ll call you to get a real human
That’s ever so much more fun!!!!!
Yes, it was pretty exciting, although I agree that talking to a friend is always better!
Yes, it was pretty exciting, although I agree that talking to a friend is always better!